By placing a booking on our site, you hereby agreed to the following terms & conditions:

1. Strictly NO REFUND policy for Cancellation or No-Show.
2. Arena Mutiara has the rights to cancel any booking without prior notice due to any unpredictable events that are beyond our control such as nature disasters, fire and others.
3. All balance payment (if any) must be paid onsite.
4. All booking & transaction info will be sent to your email.